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Course Terms

1. Terms
These are the terms and conditions on which A&F Floral Art and Design (“we”, “us” or “A&F”) provides flower course(s) to you (“Course Terms”). Please read these Course Terms carefully before you book a course. By booking a course via our website, by email, or by any other method, you agree to be bound by these Course Terms.

2. Information about us
A&F Floral Art and Design is a private limited company incorporated and registered in England and Wales. Our company registration number is 14974381. If you need to contact us, please email us at

3. Our contract with you
During the booking process, the information presented, along with these Course Terms and the Website Terms of Use (if booking online), constitute the legally binding contract between you and A&F Floral Art and Design. Upon completing your booking, you will receive a confirmation email containing all the details of your reservation, confirming your place on the course. The formation of the Contract will occur once you have received the Confirmation Email.

To ensure effective communication regarding your booking, kindly provide us with an accurate email address. Once you receive the Confirmation Email, please review the details carefully and promptly inform us of any discrepancies. It is essential to be at least 18 years old at the time of booking in order to reserve and attend a course with us. This requirement helps maintain a smooth and efficient booking process for all participants.

4. Fees and payments
To secure your place, please ensure all fees are paid in full at the time of booking. The stated fees include VAT at the prevailing rate and cover all materials and flowers required for the course. You can conveniently make payments online using credit or debit cards. However, if you prefer to pay via bank transfer, kindly contact us by email before proceeding with the booking. In the unlikely event that a course you've booked is listed at an incorrect price due to typographical or administrative errors, we will promptly inform you of the correct price, and you'll have the option to either proceed with the updated booking or cancel it if you prefer.

5. Your cancellation rights
Upon booking a half day or one day workshop, please note that cancellations are not allowed. However, you have the option to transfer your booking to a friend if necessary. To do so, kindly notify us via email at For private group bookings, we offer full or partial refunds for cancellations made 14 days or more before the workshop date. Specific terms and conditions for each booking will be confirmed accordingly. As for Beginner, Intermediate, and CFD courses, we provide a full refund if the cancellation is made 14 days or more before the workshop date. Our aim is to provide flexibility and understanding while ensuring a smooth and enjoyable learning experience for all participants.

6. Our cancellation rights
For our workshops and courses, we require a minimum number of participants for each session. In the unlikely event that we receive too few bookings, we may need to cancel the workshop or course. Should this occur, we will make every effort to provide at least one week's notice. In such a situation, you will have the option to transfer your booking to another course or receive a full refund of the fees paid.

We reserve the right to amend or cancel workshops or courses under certain circumstances. If we decide to do so, we will promptly notify you by email. However, we will not refund the fees if you discontinue attending the course due to personal reasons other than following the permitted cancellation policy mentioned above. Additionally, if your behaviour does not align with our standard rules and procedures, we may also end the Contract without refunding the fees paid. Our commitment is to create a conducive and respectful learning environment for all participants, and we appreciate your understanding in this regard.

We understand that unforeseen circumstances or events beyond our control may necessitate the cancellation of a course or a part of it. In such instances, we will promptly reimburse you for the fees you have paid for the cancelled course portion. Alternatively, if you prefer, we can credit the fees paid towards another course of your choice.

However, please be aware that we will not be liable for any other losses or damages you may incur as a result of such cancellations. Our commitment is to ensure transparency and fairness in these situations while acknowledging that certain events may be beyond our control. Rest assured, we will make every effort to accommodate your needs and provide suitable alternatives in the event of course cancellations.

7. Our liability
As a consumer, you have legal rights regarding services provided with reasonable skill and care, and these Course Terms will not impact those rights. We do not exclude or limit our liability to you for death or personal injury caused by negligence, fraud, or breach of legal rights related to our services.

Furthermore, we shall not be liable for any failure to comply with our obligations under these Course Terms if it results from your actions or omissions or events beyond our reasonable control. Our responsibility is limited to losses that are a natural and foreseeable consequence of our breach of the Contract or failure to exercise reasonable care and skill.

Please note that we will not be liable for any losses related to your business, such as lost data, profits, revenues, business opportunities, or interruptions. Moreover, we are not liable for any allergic reactions or staining/discoloration caused by the flowers or materials used in the arrangements.

For business clients, we are not liable for loss of profit or any indirect or consequential loss under the Contract between us. Our total liability to you for all other losses under the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, is limited to the fees paid by you under the Contract.

We strive to ensure transparency and fairness in all aspects of our services, and these provisions are in place to clarify our liability while safeguarding your rights as a customer or a business client.

We shall not be liable for any allergic reactions caused by flowers or materials used in our arrangements, as well as any staining or discoloration that may occur due to the arrangements.

For our business clients, we clarify that we shall not be liable, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit or any indirect or consequential loss arising under or in connection with the Contract between us. Additionally, our total liability to you for all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the fees you have paid under the Contract.

By providing this clarification, we aim to ensure transparency in our liability terms while offering you the best possible service experience.

8. How we may use your personal information
We will process the personal information that you provide to us in accordance with our Privacy Policy.

9. Photos and videos
Throughout our flower courses, we may take photographs and/or videos of students for our marketing materials or social media channels. Your participation in these images is entirely optional, and we respect your decision if you prefer not to appear in any of them. If you happen to capture photographs or video footage of your work during the course and share them on social media, we kindly request that you credit us by using the hashtags #affloralart #afflowerschool and tagging our A&F Floral Art and Design account - @af floral art uk. We appreciate your cooperation in helping us showcase the creativity and beauty of our courses.

10. Health and safety
To ensure a safe learning environment, all students are required to adhere to our health and safety guidelines, which will be provided at the beginning of each course. Please come dressed in appropriate clothing and footwear as instructed. Failure to comply with these guidelines may result in the student being unable to participate in the course, and no refund of the course fees will be provided. Our priority is the well-being of all participants, and we appreciate your cooperation in maintaining a safe and enjoyable experience for everyone.

11. Intellectual property rights
All intellectual property rights and ownership rights pertaining to all documentation, flowers, arrangements, materials, designs, creative concepts, logos, and branding (in any form) associated with our courses and your participation in them are exclusively owned by A&F Floral Art and Design. Any copying, distribution, or usage of these materials by you requires our prior written consent.

Upon the conclusion of a course, students may typically be permitted to take away any specific item they have created during the course, but this is subject to our sole discretion. We value and protect the creative output of our students and appreciate your understanding of these terms concerning intellectual property rights.

12. General
Each provision in these terms operates independently. If any court or relevant authority deems any provision unlawful, invalid, or unenforceable, those provisions will be severed from the remaining ones, and the remaining provisions will remain in full force and effect.

Even if we delay in enforcing the Contract, we can still enforce it at a later time. For instance, if you fail to make a payment and we do not immediately chase you, we still have the right to require payment at a later date while continuing to provide the course.

Terminating the Contract does not extinguish any claims that have already arisen.

You may not transfer any of your rights under the Contract to any other person without obtaining our written permission.

The Contract is governed by English law, and any claims arising from, or related to, the Contract, our courses, these Course Terms, and/or your participation in any course will be under the exclusive jurisdiction of the English courts.

These provisions are in place to ensure clarity and compliance with the legal aspects of our contractual agreement.

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